Delete your Faqieh account

Delete your account

1. Sign in to Faqieh in the Android or iOS app, or on faqieh.com, with the account you want to delete.
2. In the app, open Settings and choose Manage account. On the website, open the menu and choose Settings.
3. In the Delete account section, choose Delete account and confirm. Your account is deleted right away and you are signed out.

If you can't sign in

Email [email protected] from the address on your Faqieh account with the subject “Delete my Faqieh account”. We will confirm that the account is yours, then delete it with the data listed below.

Data we delete

• Your name, email address, and password hash
• Apple and Google sign-in connections; Faqieh's access to your Apple account is also revoked
• Your preferences, such as interface language and audio settings
• Your notes, notebooks, bookmarks, favorites, watch history, and playback progress
• Support messages you sent while signed in
• Notification registrations linked to your account
• Sign-in activity stored with your account, such as timestamps and IP addresses

Data we keep and for how long

• Messages you sent as a guest and email correspondence are kept until you ask us to delete them at [email protected].
• Database backups may still contain your deleted data for up to 30 days. Backups are deleted automatically after that.

Delete some data and keep your account

You can delete individual notes and bookmarks, remove favorites, and remove media from your watch history at any time without deleting your account.