Privacy Policy
This policy explains, in plain language, what information Faqieh handles and how we use it. Faqieh is a free initiative, and we aim to collect only what is needed to run the service.
Last updated: October 12, 2026
How to delete your Faqieh accountInformation you provide
When you create an account, we collect your name and email address. If you register with a password, we store a secure hash of it, rather than the password itself. If you sign in with Apple or Google, we receive basic profile details such as your name and email from that provider. Apple may provide a private relay email address. When you contact us, we keep the name, email, topic, and message you send.
Information from your use
To provide personal features, we store content and activity tied to your account, such as your notes, notebooks, bookmarks, favorites, watch history, playback progress, and preferences like interface language and audio settings.
Technical information
As with most websites, we record limited technical information needed to operate and secure the service, including sign-in activity such as timestamps and IP addresses. We use a bot-protection service on forms to help prevent automated abuse.
How we use information
We use this information only to operate the features you use, save your progress and preferences, keep your account secure, respond to your messages, and maintain and improve the service. We do not sell your data, and we do not use it for third-party advertising.
Push notifications
If you enable notifications in the iOS or Android app, we store a device registration token from Apple or Google, platform, app and delivery-environment identifiers, and your selected language. We link this registration to your account while you are signed in, and remove that link when you sign out. Apple (iOS) or Google Firebase Cloud Messaging (Android) receives the registration identifiers and message to deliver notifications. Guests can receive general announcements. You can turn notifications off in device settings; the app updates your registration when next opened. Account deletion removes registrations linked to that account.
Cookies and sessions
We use cookies to keep you signed in and remember your preferences. Faqieh does not add advertising or third-party analytics trackers. Embedded YouTube players and the optional Yamli typing tool connect to external services when used; those services have their own privacy practices.
Service providers
We use external services to operate Faqieh, including Apple and Google sign-in, YouTube playback, optional Yamli typing, search infrastructure, bot protection, and email delivery. These services receive information needed to provide their features and operate under their own terms and privacy practices.
Data retention
We keep your account information and saved study activity while your account is active. Deleting your account removes your profile, saved study activity, and support messages linked to your account from the active database. Messages sent as a guest and email correspondence are handled separately; contact us to request their removal. Backup copies may remain until they expire under the backup retention settings. Contact us about requests concerning retained correspondence or backup retention.
Your choices
You can update your profile and preferences, and delete your account and saved study activity from Settings. To request removal of guest messages or email correspondence, or ask a privacy question, contact [email protected].
Security
We take reasonable measures to protect your data, including secure password hashing and access controls. No method of transmission or storage is completely secure.
Changes
We may update this policy from time to time. We publish the current version here, with its last-updated date.
Contact
For any questions about privacy, email us at [email protected].